Privacy Policy

Cornwall Food & Drink has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online.

Your privacy is important to us and we recognise that when you visit our site and provide us with personal information, you trust that we will act responsibly and keep your information secure and confidential.

Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person or business.

You may be asked to provide your personal information anytime you are in contact with Cornwall Food & Drink.

How we use your personal information

  • The personal information we collect allows us to keep you posted on Cornwall Food & Drink’s latest announcements, updates, news, events and offers. It also helps us to improve our services, content, and how we advertise our services. If you don’t want to be on our mailing list, you can opt out anytime by updating your membership details
  • We also use personal information to help us develop, deliver, and improve our services, content, and general advertising.
  • From time to time, we may use your personal information to send important notices about membership, access and changes to our terms, conditions, and policies. Because this information is important to your interaction with Cornwall Food & Drink, you may not opt out of receiving these communications.
  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Cornwall Food & Drink’s products, services, and customer communications.

 Collection and Use of Non-Personal Information

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect information such as occupation, language, post code, area code, unique device identifier, location, and the time zone so that we can better understand customer behaviour and improve our products, services, and advertising.
  • We also may collect information regarding customer activities on our website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

Cornwall Food & Drink’s website, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behaviour, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Cornwall Food & Drink also uses cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Cornwall Food & Drink more convenient and personal. Knowing someone using your computer or device has purchased, used or accessed a particular service helps us make our advertising and email communications more relevant to you and your business.

If you want to disable cookies you can do so by altering the settings on your web browser. Your web browser provider can advise you on how to do this. Please note that certain features of the Cornwall Food & Drink website will not be available once cookies are disabled.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyse trends, to administer the site, to learn about user behaviour on the site, and to gather demographic information about our user base as a whole. Cornwall Food & Drink may use this information in our marketing and advertising.

In some of our email messages, we use a “click-through URL” linked to content on Cornwall Food & Drink’s website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

Personal information will only be shared by Cornwall Food & Drink to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing or advertising purposes.

Service Providers

Cornwall Food & Drink shares personal information with companies who provide services such as information and payment processing. These companies are obligated to protect your information and may be located wherever Cornwall Food & Drink operates.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Cornwall Food & Drink to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions, protect other users, or preserve our intellect and property. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

Cornwall Food & Drink takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Cornwall Food & Drink’s online services use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.

Integrity and Retention of Personal Information

Cornwall Food & Drink makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Cornwall Food & Drink is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by contacting us via  “Contact Us” section of the Cornwall Food & Drink website.

 Children

Cornwall Food & Drink is not a service targeted at children however none of the content provided by Cornwall Food & Drink would be deemed inappropriate for children to view. We do not knowingly collect personal information from children. If we learn that we have collected the personal information of a child we will take steps to delete the information as soon as possible.

 Third-Party Sites and Services

We may provide automatic links (hyperlinks) to other third party websites for your convenience. But we are not responsible for the content of these sites. When you use links to other websites our Privacy Policy no longer applies and you should refer to the privacy statement of the website you are currently accessing. We encourage you to learn about the privacy practices of those third parties.

 International Users

Cornwall Food & Drink is currently not regarded as an international service. We are of course aware that access can be gained by those outside of the UK. At this time we do not transfer any information provided by users to any other entities around the world.

 Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to all our employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have any questions or concerns about Cornwall Food & Drink’s Privacy Policy or data processing, please use our ‘Contact Us’ page

Cornwall Food & Drink may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

Your privacy is important to us and we recognize that when you visit the site and provide us with personal information, you trust that we will act responsibly and keep your information secure and confidential.